Cloud PBX (Hosted)
Hosted PBX is a private branch exchange (PBX) that is “hosted” by a service provider. It's used by companies to make and receive phone calls via the internet and is a popular alternative to traditional PBX, which uses copper wires and landline phones.
Businesses often choose hosted PBX or switch from traditional PBX to hosted PBX as a way to cut costs, get access to telecommunications features, and unify their workforce.
More and more business owners are opting for cloud phone systems, and with good reason. Here’s why a cloud PBX is a great solution for companies of varying sizes:
As the phone system is virtual, the initial investment is minimal as there is no need for the costly phone hardware and installation that a traditional PBX requires. And you will be saving on valuable space since everything is in the cloud! All you need to factor in, is the cost of the software and the hosting provider. In many cases you can also use existing telephone hardware - no need for special expensive equipment.
Scalability & the global potential
With a virtual phone system businesses can add or remove lines and extensions as they grow. This requires minimal work and depending on the provider, little to no additional costs. Multiple offices can be connected by the same system eliminating inter-office call charges.
For end-users, a virtual PBX is conveniently simple to use and manage. There’s no need for any training or specialized skills so you can start using your new business phone system right away. It’s also easy for employees to log in and easily route their phone number to a new device.